Automated Card Processing

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Automated Credit & Debit Card Processing 24/7 by Telephone & Web

Security / Compliance

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PCI-DSS Compliance is Essential For Your Business

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Use Our PCI-DSS Level 1 Compliant Card Payment services for Your Peace of Mind
Now compliant with the latest: v 3.2

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The security of our systems is independently assessed and constantly monitored by our Award-winning Cyber-security consultant organisation.

Our Payment Processing can be simply integrated with your website, with our fully web configurable Telephony services, or any combination of these to meet your business needs. Add auto-updating of your CRM program to substantially reduce your administration requirement. Available 24 x 7 so that you can focus on improving profitability and cash flow! Comprehensive reporting included!

PCI Compliant processing and call recording with calls routed to your sales staff, including homeworkers. Tokenisation for repeats and refunds.

Concerned that you might not be compliant in respect of your data capture and storage processes but don’t want to change your Payment Service Provider? – Get in touch, we may be able to help!

GETTING STARTED

Merchant Accounts

For us to be able to process payments on your behalf you must either have, or intend to obtain, a Merchant Account with one of the UK’s acquiring banks

An Acquiring Bank is one which has the facilities to be able to process card payments for the different Debit and Credit Card Schemes such as VISA, MasterCard, Maestro, Maestro International and JCB

The Merchant Account is an agreement you have with the bank that allows you to process card payments and defines the basis on which it will be done.

A successful application to them by you will result in the issue of a Merchant number which we can use to process payments on your behalf.

Merchant accounts are generally of two types: 

  • Mail Order, Telephone Order (MOTO) – payments processed during a phone call.
  • E-commerce – payments originating from web sites or payment pages

Both of this type of account are used when the Cardholder is not present at the retailer’s location when the payment is made.

These are generally referred to as “CNP transactions”

To enable that Merchant account for use with our payment service we allocate one, or more, Terminal ID numbers that identifies us as the specific payment provider with your acquiring bank.

There is no limit to the quantity of terminal IDs but it is usual to have one for each different application and service that we may create for you.

Multi Currency options

Whilst merchants in the UK typically trade using Sterling as the currency, there are merchants who take advantage of the Multi Currency options that are available particularly those businesses that trade within the Eurozone where the Euro is predominant.

Options available include being able to pay the chosen currencies into designated bank accounts or to have it converted into Sterling by your acquirer.

If you would like some help or advice please do get in touch either by phone, e-mail or the contact us form of this website.

Merchant Location and Disclosure requirements

Both MasterCard and VISA require that e-commerce and MOTO merchants must display the address, including the country, of their permanent establishment on their web sites at all points of interaction with the cardholder.

A merchant web address or catalogue must be associated with only one merchant location.

Note that URLs, Post Office Box numbers, server locations and unassociated warehouses do not meet the requirement. In particular the required details must be displayed on any checkout screen.

It is NOT necessary to publish the house number or street where the merchant conducts business from their personal location.

If the MOTO merchant does not have a website the cardholder must be notified of the required details before a transaction takes place.

 

APPLICATIONS

Call Centres

Technical Support

Vertical Markets

Charities

Bailiffs

Debt Collection

Local Government

Racing Tipsters

Tarot Services

Telecoms

Utilities

Business Benefits

Reduction in call centre staffing costs

Eliminate human error

24 x 7 card processing

Accepts all major credit cards

Validates payment data

Automatically updates debtor software